Privacy Policy

Effective Date: August 2, 2026
Last Updated: August 2, 2026

Sparrow Integrative Therapy, LLC (“Sparrow Integrative Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share when visiting www.sparrowtherapyal.com.

This Privacy Policy explains what information may be collected through this website, how that information may be used and disclosed, and the choices available to you.

1. Scope of This Policy

This Privacy Policy applies to information collected through this website, including information submitted through website contact forms, consultation requests, email links, and other website features.

This policy is not intended to replace Sparrow Integrative Therapy’s Notice of Privacy Practices, informed-consent documents, telehealth policies, or other clinical privacy notices.

Once an individual becomes a client, information created or maintained as part of treatment may be protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), applicable federal regulations, Alabama law, professional ethical standards, and Sparrow Integrative Therapy’s Notice of Privacy Practices.

Submitting an inquiry, sending an email, or requesting a consultation through this website does not establish a therapist-client relationship.

2. Information We May Collect

Depending on how you use the website, we may collect the following categories of information.

Information You Provide

You may voluntarily provide information such as:

Your name
Email address
Telephone number
Preferred method of contact
General information about the service you are seeking
Insurance or payment-related questions
Information submitted when requesting a consultation
Information included in an email or contact-form message
Information related to psychotherapy, immigration evaluations, clinical supervision, or other services

Please provide only the minimum information necessary for us to respond to your inquiry. Do not submit detailed medical histories, diagnoses, treatment records, Social Security numbers, financial account information, immigration documents, or emergency information through a general website contact form or ordinary email.

Information Collected Automatically

When you visit the website, certain information may be collected automatically by the website platform, analytics providers, or other technology services, including:

Internet Protocol address
Browser and device type
Operating system
Approximate geographic location
Referring website
Pages viewed
Dates and times of visits
Links or buttons selected
Cookie identifiers
Website performance and usage information

This information is generally used to operate the website, identify technical problems, understand how visitors use the website, maintain security, and improve the visitor experience.

3. Cookies and Similar Technologies

This website may use cookies, pixels, local storage, analytics tools, and similar technologies.

Cookies are small data files placed on a device to help websites function, remember preferences, evaluate traffic, and understand website usage. Some cookies may be necessary for the website to operate. Others may support analytics or additional functionality.

Third-party services may also place or access cookies according to their own privacy policies.

You can usually adjust your browser settings to block, limit, or delete cookies. Disabling certain cookies may affect how the website functions.

Where available, you may also use the website’s cookie-preference settings to manage nonessential cookies.

4. How We May Use Information

Information collected through the website may be used to:

Respond to inquiries
Return telephone calls or emails
Schedule or discuss consultations
Determine whether our services may be appropriate for your needs
Provide information about therapy, immigration evaluations, clinical supervision, fees, insurance, or payment options
Direct you to an appropriate scheduling or client portal
Operate, maintain, and improve the website
Analyze website traffic and performance
Detect, investigate, or prevent security concerns, fraud, misuse, or unlawful activity
Maintain administrative and business records
Comply with professional, legal, insurance, regulatory, or contractual requirements
Protect the rights, safety, and property of Sparrow Integrative Therapy and others

We do not use information submitted through a website inquiry to provide emergency services or crisis intervention.

5. Email, Text, and Website Communications

Email, standard text messaging, and general website forms may not be fully secure or encrypted. Although we take reasonable steps to protect information, confidentiality cannot be guaranteed when information is transmitted through ordinary electronic communication.

By contacting us through email, telephone, text message, or a website form, you understand that we may respond through the contact method you provide unless you request a different method.

Messages may appear on your device, telephone bill, email account, notification screen, or other systems accessible to individuals who use your device or accounts.

For sensitive clinical communications, established clients should use the secure communication methods or client portals provided by Sparrow Integrative Therapy or an authorized service platform.

6. Healthcare and Protected Health Information

Information submitted by a visitor before a therapist-client relationship is established may not necessarily qualify as protected health information under HIPAA.

When Sparrow Integrative Therapy creates, receives, maintains, or transmits protected health information as a HIPAA-covered healthcare provider, that information is handled according to applicable law and our Notice of Privacy Practices.

The Notice of Privacy Practices provides additional information concerning:

How medical and mental-health information may be used or disclosed
Your rights regarding your health records
Requests for confidential communications
Requests to inspect, obtain, or amend records
Restrictions on certain uses or disclosures
How to receive an accounting of certain disclosures
How to submit a privacy complaint

View our Notice of Privacy Practices:

7. How Information May Be Shared

We may share information when reasonably necessary with service providers that help us operate the website or business. These providers may include:

Website hosting and website-management providers
Scheduling platforms
Client portals or electronic health-record systems
Secure form and communication providers
Email or telephone service providers
Payment processors
Insurance billing or claims-processing services
Analytics or website-performance providers
Information-technology and cybersecurity providers
Professional consultants, attorneys, accountants, or compliance specialists

These providers may process information only according to their services, agreements, legal obligations, and privacy policies. When required by HIPAA, Sparrow Integrative Therapy enters into appropriate business-associate agreements with vendors that create, receive, maintain, or transmit protected health information on our behalf.

Information may also be disclosed:

With your authorization or at your direction
To comply with applicable laws, regulations, court orders, subpoenas, or other lawful processes
To respond to professional licensing, regulatory, insurance, or compliance requirements
To investigate fraud, security incidents, unlawful activity, or misuse of the website
To protect the rights, safety, or property of Sparrow Integrative Therapy, our clients, website visitors, or others
As part of a business reorganization, merger, transfer, or sale, subject to applicable confidentiality requirements
When otherwise permitted or required by law

8. Sale of Personal Information

Sparrow Integrative Therapy does not sell personal information submitted through this website in exchange for money.

We do not sell protected health information. We do not disclose protected health information for marketing purposes when authorization is required by law unless valid written authorization has been obtained.

Some privacy laws define “sale,” “sharing,” or targeted advertising more broadly than an exchange of information for money. The website may use limited analytics or similar technologies supplied by third-party providers. Visitors may manage available cookie preferences or contact us with questions about these technologies.

9. Third-Party Websites and Services

The website may contain links to external websites, scheduling systems, client portals, social-media pages, insurance platforms, payment processors, or other services that Sparrow Integrative Therapy does not control.

This Privacy Policy does not govern third-party websites or services. Information you provide directly to a third party is governed by that provider’s privacy policy, terms, and security practices.

The inclusion of a third-party link does not necessarily constitute an endorsement of that provider’s privacy or security practices.

10. Website Hosting

This website is currently hosted through Wix.com or an affiliated Wix service. Wix may collect, store, and process technical or personal information as necessary to provide its website-hosting and related services.

Information processed by Wix is also subject to Wix’s applicable privacy notices and service terms. Website visitors should review those notices for additional information about Wix’s collection, storage, cookies, and international data-processing practices.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, email system, internet transmission, database, or electronic storage system can be guaranteed to be completely secure. You provide information through the website at your own risk.

Please do not use this website to transmit highly sensitive clinical, financial, identification, legal, or immigration documentation unless you have been directed to an approved secure system.

12. Data Retention

We may retain website inquiries and related information for as long as reasonably necessary to:

Respond to your request
Document business communications
Provide requested services
Maintain security
Satisfy professional, contractual, insurance, regulatory, tax, or legal obligations
Establish, exercise, or defend legal claims

Retention periods may vary depending on the nature of the information, whether you become a client, and applicable legal or professional requirements.

Clinical records are retained according to separate clinical record-retention policies and applicable law.

13. Your Privacy Choices

Depending on the nature of the information and applicable law, you may contact us to request that we:

Confirm whether we maintain personal information submitted through the website
Correct inaccurate contact information
Delete a website inquiry when we are not legally or professionally required to retain it
Stop using your contact information for nonclinical promotional communications
Explain the types of website information we collect

Some requests may be limited when retention or disclosure is required or permitted by healthcare, professional, insurance, tax, contractual, security, or other legal obligations.

Requests involving protected health information will be handled according to Sparrow Integrative Therapy’s Notice of Privacy Practices and applicable healthcare privacy laws.

We may need to verify your identity before processing a privacy request.

14. Children’s Privacy

This website is intended primarily for adults seeking information about services for themselves or their dependents. It is not designed for independent use by children under 13, and we do not knowingly solicit personal information directly from children under 13 through the website.

A parent or legal guardian should submit inquiries concerning services for a minor.

If we learn that a child under 13 submitted personal information without appropriate parental involvement, we will take reasonable steps to delete the information unless retention is required or permitted by law.

15. Social Media

Sparrow Integrative Therapy may maintain social-media accounts for educational, informational, or marketing purposes.

Interacting with us through social media does not establish a therapist-client relationship. Social-media communications are not appropriate for clinical questions, appointment cancellations, emergencies, or confidential information.

Comments, reactions, follows, shares, direct messages, and other social-media activity may be visible to platform operators, other users, or the public. Your use of a social-media platform is governed by that platform’s privacy policy and terms.

To protect your privacy, Sparrow Integrative Therapy will not publicly confirm whether an individual is or has been a client.

16. Emergencies and Crisis Communications

his website, its contact forms, email address, social-media pages, and voicemail are not continuously monitored and should not be used for emergencies.

If you are experiencing an immediate emergency, believe you may harm yourself or someone else, or need immediate assistance:

Call 911
Go to the nearest emergency department
Call or text the 988 Suicide & Crisis Lifeline at 988

Sparrow Integrative Therapy does not guarantee an immediate response to website inquiries, emails, text messages, or voicemail.

17. Visitors Outside Alabama

Sparrow Integrative Therapy is based in Jackson County, Alabama. Psychotherapy services are generally provided only when the client is physically located in a jurisdiction where the treating clinician is legally authorized to practice at the time of service.

The website may be accessible from locations outside Alabama or outside the United States. Accessing the website does not mean that Sparrow Integrative Therapy offers clinical services in your location.

Information may be processed or stored in the United States through our website and service providers.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, website functions, vendor relationships, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through an additional website notice when appropriate.

Your continued use of the website after an updated policy is posted indicates that you have had an opportunity to review the revised policy.

19. Contact Information

For questions about this Privacy Policy or information submitted through the website, contact:

Sparrow Integrative Therapy, LLC
Attention: Tristan Rice, LICSW-S
Scottsboro, Alabama
Telephone: 256-609-3765
Email: tristanricelicsw@gmail.com
Website: www.sparrowtherapyal.com

Please do not include detailed clinical or emergency information in an ordinary email.

20. Acknowledgment

By using this website, you acknowledge that you have reviewed this Privacy Policy and understand the website information practices described above.

Notice of Privacy Practices.docx